Ask Button

Enhance customer engagement with the Ask Button Option Card! Offer quick choices like Product Inquiry, Order Status, and Customer Support for a seamless experience. Add media for a more interactive touch and explore best-sellers today! 🚀

Who Can Use This Card?

• AiInbox users with permissions to build, deploy, or manage bots.
• Accessible on all paid plans.

Header Type

You can enhance engagement by adding an image, video, text, or document for a more interactive experience.

Question Text

This is the section where you can ask your customer a question or provide a description.

You can format the text as Bold, Italic, or Strikethrough using the provided options. The formatting will apply as follows:

Use an asterisk (*) for Bold Use an underscore (_) for Italic Use a tilde (~) for Strikethrough See the example below for reference.

Footer

Use this space to include any additional details related to the message. You can add the content as per your choice.

Options

You can add a maximum of 3 buttons.

Here’s an example of how to add Options

Validation Settings

Attempt:

In this field, specify how many times you want to repeat the same question to your customers if you receive a different response.

Validation Error Message

This message is sent to customers when they respond unexpectedly to your question.

For example, if a customer does not select one of the provided options, you can send a prompt like: “Please choose from the above options” or “Select from the listed options.”

After setting all the required fields and clicking SAVE, the card will appear as shown in the screenshot below.