Role Management
AiInbox offers a structured system of user roles and permissions to manage access and operations within the platform. It includes two predefined roles
Super Admin
The highest level of access, providing complete control over the platform and its settings.
Admin
Offers a middle ground between Member and Owner roles, granting substantial permissions without full control.
These roles come with fixed, non-editable permissions to maintain a standard set of capabilities. However, AiInbox allows businesses to create custom roles for greater flexibility and adaptability.
Default Role Feature Permissions
This table details the access permissions for different AiInbox features according to user roles, which include Super Admin and Admin.
Role | Role Description |
|---|---|
Super Admin | Enjoy complete access to all features, including managing the home screen, conversations, contacts, Chatbots, broadcasts, configurations, dashboards, message tracking, custom attributes, tags, Channels, API keys, activity logs, account settings, and subscription management (if applicable). |
Admin | Have access to most of the Super Admin’s privileges, with limited access to sensitive functionalities like modifying account details or subscription plans (based on the setup). They can manage the home screen, conversations, contacts, Chatbots, broadcasts, configurations, dashboards, message tracking, custom attributes, tags, Channels, API keys, and activity logs. |
Custom Role | Can be granted the necessary permissions based on the business requirements. |
Add a Role
Follow these steps to create a custom role in AiInbox
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Navigate to Role Management in your settings.
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Click on +Add Role to open a a new page.
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Enter a name for the role and select the necessary permissions to control access to specific features.
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Click Save Role.
