Send Text
Effortlessly communicate with your customers using the Send Text Card. Personalize messages with variables and formatting options like bold, italic, and strikethrough. Easily duplicate or delete cards as needed.
Who Can Use This Card?
- AiInbox users with permissions to build, deploy, or manage bots.
- Accessible on all paid plans.
Send Text Card
Use this card when no user input is needed.
The Send Text Card lets you effortlessly send text messages to your customers in just a few clicks.
To use the Send Text Card, follow the steps in the GIF to search and select “Send Text.”
Use Variables
Use these to personalize messages with customer data you’ve already collected. For example, “How are you today, @name?” will insert the customer’s name into the message.
Click on “Add Variables” to access a dropdown of all available fields. Quick tip: ensure the selected variable contains data; otherwise, it won’t display as expected!
Bold
Highlight the text you want to bold and click the “B” icon below the text area. The selected text will automatically be wrapped in double asterisks (*).
Italic
Highlight the text you want to italicize and click the “I” icon below the text area. The selected text will be wrapped in underscores (_).
Strikethrough
Highlight the text you want to strikethrough and click the “S” icon below the text area. The text will be wrapped in tildes (~).
Duplicate/Delete/Edit Send Text Card
Clicking on the 3 dots, the card reveals options to duplicate it, edit the block, or delete it.