Ask Text

Unlock the potential of the “Ask Text” Card in AiInbox. Engage users with open-ended questions and capture their responses in a specific variable for use in your Chatbot.

Who Can Use This Card?

• AiInbox users with permissions to build, deploy, or manage bots.
• Accessible on all paid plans.

Getting to Know the “Ask Text” Card

The “Ask Text” Card in AiInbox allows bots to pose open-ended questions, making interactions more engaging. Users can provide their thoughts, opinions, or details in response. The information collected is stored in a specific variable, which can be utilized within your Chatbot.

Discover the basics of the “Ask Text” option in the Ask Text Card to make user interactions more engaging.

Question Text

Craft your question clearly and concisely so users understand exactly what you’re asking.

For information on storing user responses, check out Creating Variables, and learn about validation settings here.

Implementation Example:

Imagine you’re asking customers for their PAN Card to assess their financial profile. With the Ask Text question type and validation settings, you can ensure that users provide relevant responses within a set character limit.

For the Question Text, you can write: Please provide your PAN Card details to assess your profile.

You can store the user’s response in a variable, such as creating a variable called “user_details” to capture their input.

For validation settings, set the attempt limit to 1. The Validation Error Message is optional and turn on the Additional Validation Settings.

In the additional validation settings, set the minimum and maximum characters to 10, as the PAN Card number consists of 10 digits. You can also use Regex for further validation.

In the additional validation settings, set the minimum and maximum characters to 10, as the PAN Card number consists of 10 digits. You can also use Regex for further validation.

• The PAN Card number should be exactly ten characters long.
• The first five characters must be uppercase letters.
• The next four characters must be digits.
• The final character must be an uppercase letter.